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How to get Option c?
04-15-2009, 01:34 PM
Post: #1
How to get Option c?
Hi

I have a phone # to call to get the Option C required. I have called there everyday for 3 days and all I get are press 1 for this press 2 for that and it leads you into another series of presses none of which mentions Option C. OR for the most part the line is busy.

Is there another way of getting this item. OR can you send something else instead that would be accepted.

Thanks
Bunny
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04-15-2009, 02:36 PM
Post: #2
How to get Option c?
They don't actually call it an "Option C" at CRA - it's a Notice of Assessment. I just called that number myself, 1-800-959-8281, to hear what the options are and, you're right, the voice mail message is not at all helpful. You end up at a dead end.

I'd suggest that you press the * key to get an agent at the very first prompt. If they get enough calls directed through their switchboard asking for Notice of Assessments, maybe they'll fix their voicemail message and provide a prompt to that. How dumb, eh?

2007Mar-submitted
2007Apr-to Buffalo
2007May-docs request
2008Jan-refused/inadmissible over 18 "dependent"
2008Feb-filed appeal
2008Dec-ADR fails
2010Jan-appeal allowed
2010Apr-Buffalo recvs file
30Nov2010-APPROVED!!
05Jan2011-COPR recd
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04-15-2009, 03:11 PM
Post: #3
How to get Option c?
Hi Robsluv.

I did what you said and pressed the star key and wow got through only to find out that I mailed my taxes a couple of weeks ago and my new assessment should be here in the next couple of weeks.....so didn't really need to call I guess. I was pressing the 0 to get the switchboard before never thinking about the star key.

Thanks Magic
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04-15-2009, 05:16 PM
Post: #4
How to get Option c?
Hi

Bunny Wrote:Hi Robsluv.

I did what you said and pressed the star key and wow got through only to find out that I mailed my taxes a couple of weeks ago and my new assessment should be here in the next couple of weeks.....so didn't really need to call I guess. I was pressing the 0 to get the switchboard before never thinking about the star key.

Thanks Magic

Except that is not your Option C. If you filed taxes in 2007 that is the Option C that you want.

PMM
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04-15-2009, 08:55 PM
Post: #5
How to get Option c?
Hi

Wouldn't a current one work that will be arriving in the mail in a week or so. I am not sending my immigration papers in yet but just getting them ready. If not I guess I will have to ask for 2007....

Thanks
Bunny
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04-16-2009, 03:58 AM
Post: #6
How to get Option c?
I just received my Option C Notice of Assessment from 2007. I filed my 2008 income tax a couple of weeks ago and I received that Notice of Assessment on the say day (along with my refund), but it is different. The Option C printout is more detailed. That is the one you want.

When I called, I got a busy signal a number of times, but was persistent. I also pressed the * key (one of the last options) to get an agent, and she was very helpful. My assessment was in the mail the following day.

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04-17-2009, 05:35 PM
Post: #7
How to get Option c?
Thanks to all who have experience in this process and share it with others.

I hope to be able to help others in the future.....
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04-17-2009, 07:09 PM
Post: #8
How to get Option c?
The Option C and Notice of Assessment are two different documents. The NOA is automatically sent as a summary when you file your taxes.
Option C has a bit more information. Keep calling the number several times for the day until you get someone. Good luck.
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